{"id":1204,"date":"2019-07-31T18:45:42","date_gmt":"2019-07-31T23:45:42","guid":{"rendered":"https:\/\/helpdesk.nscc.edu\/wp\/?post_type=epkb_post_type_1&#038;p=1204"},"modified":"2026-03-12T09:12:06","modified_gmt":"2026-03-12T14:12:06","slug":"non-nscc-faq","status":"publish","type":"epkb_post_type_1","link":"https:\/\/servicedesk.nscc.edu\/wp\/knowledge-base\/non-nscc-faq\/","title":{"rendered":"Non-NSCC Password Reset"},"content":{"rendered":"\n\t\t<div id=\"eckb-article-page-container-v2\" class=\"eckb-article-page-content-counter eckb_ap_active_theme_education-hub \" data-mobile_breakpoint=\"1000\">    \t\t\t\t<a href=\"#eckb-article-content\" class=\"eckb-skip-link eckb-screen-reader-text\">Skip to main content<\/a>   <div id=\"eckb-article-header\" >\n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module \">   \n\t\t\t<!-- Classic Search Layout -->\n\t\t\t<div id=\"epkb-ml-search-classic-layout\">    \t\t<h2 class=\"epkb-ml-search-title\">How Can We Help?<\/h2>   \t\t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--large\" method=\"get\" onsubmit=\"return false;\" data-collection-id=\"1\" data-collection-token=\"167f22e55e\">\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\" >\n\n\t\t\t\t<!-- Search Input Box -->\n\t\t\t\t<div id=\"epkb-ml-search-box\">\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Search the documentation...\"\n\t\t\t\t\t        placeholder=\"Search the documentation...\" aria-controls=\"epkb-ml-search-results\" >\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\n                        <span class=\"epkb-ml-search-box__text\"> Search<\/span>\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\n                    <\/button>\n\t\t\t\t<\/div>\n\n\t\t\t\t<!-- Search Results -->\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\n\t\t\t<\/form>\n\t\t<\/div>  \n\t\t<\/div>  <\/div>\n\t\t\t<div id=\"eckb-article-body\">  <div id=\"eckb-article-left-sidebar\" ><\/div>\n\t\t        <article id=\"eckb-article-content\" tabindex=\"-1\" data-article-id=\"1204\" >                        <div id=\"eckb-article-content-header\" ><\/div><div id=\"eckb-article-content-body\" >\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1204\" class=\"elementor elementor-1204\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-caf1d30 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"caf1d30\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50a974c\" data-id=\"50a974c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f754d4d elementor-widget elementor-widget-heading\" data-id=\"f754d4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xxl\">Password Reset for Non-NSCC Employees<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a31617 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0a31617\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b99249 elementor-widget elementor-widget-text-editor\" data-id=\"8b99249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The normal password reset process does not work for Non-NSCC employees.<\/p><p>If you are a Non-NSCC employee who is having issues accessing their account please contact the Service Desk for assistance at ServiceDesk@nscc.edu or by phone at 615-353-3678.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-649865c elementor-widget elementor-widget-heading\" data-id=\"649865c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/servicedesk.nscc.edu\/about\/\"><b><i>Click here for contact information and office hours for the Service Desk<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t <\/div><div id=\"eckb-article-content-footer\" ><\/div>\n\t\t        <\/article><!-- \/#eckb-article-content -->     <div id=\"eckb-article-right-sidebar\" ><\/div>\n\t\t\t<\/div><!-- \/#eckb-article-body -->              <div id=\"eckb-article-footer\" ><\/div>\n\t\t<\/div><!-- \/#eckb-article-page-container-v2 -->\n\n\t\t<style id=\"eckb-article-styles\" type=\"text\/css\"><\/style>   ","protected":false},"excerpt":{"rendered":"<p>Skip to main content How Can We Help? Search Password Reset for Non-NSCC Employees The normal password reset process does not work for Non-NSCC employees. If you are a Non-NSCC employee who is having issues accessing their account please contact <a href=\"https:\/\/servicedesk.nscc.edu\/wp\/knowledge-base\/non-nscc-faq\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[24],"epkb_post_type_1_tag":[],"class_list":["post-1204","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-non-nscc-employees"],"_links":{"self":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/epkb_post_type_1\/1204","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/comments?post=1204"}],"version-history":[{"count":29,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/epkb_post_type_1\/1204\/revisions"}],"predecessor-version":[{"id":4286,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/epkb_post_type_1\/1204\/revisions\/4286"}],"wp:attachment":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/media?parent=1204"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/epkb_post_type_1_category?post=1204"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/epkb_post_type_1_tag?post=1204"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}