{"id":1593,"date":"2019-11-07T09:38:14","date_gmt":"2019-11-07T15:38:14","guid":{"rendered":"https:\/\/helpdesk.nscc.edu\/wp\/?page_id=1593"},"modified":"2022-02-17T07:48:16","modified_gmt":"2022-02-17T13:48:16","slug":"remote-support","status":"publish","type":"page","link":"https:\/\/servicedesk.nscc.edu\/wp\/remote-support\/","title":{"rendered":"Remote Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1593\" class=\"elementor elementor-1593\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0930e32 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0930e32\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-517483b\" data-id=\"517483b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6986486 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6986486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-470becf elementor-widget elementor-widget-text-editor\" data-id=\"470becf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #007a7a;\"><b>You <span style=\"text-decoration: underline;\">MUST<\/span> be in contact with a Help Desk support technician before using the buttons below.<\/b><\/span><\/h3><h4 style=\"text-align: center;\"><span style=\"color: #007a7a;\"><strong>NOTICE<\/strong><\/span><\/h4><p style=\"text-align: center;\">Remote support software will be loaded onto your computer when using the links below. Our technicians will then remotely help with any issues that you are having. The remote support software is automatically removed form your computer at the time of disconnecting from the support session.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e0a8b2f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e0a8b2f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-51948fb\" data-id=\"51948fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1291e34 elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1291e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.nscc.edu\/download_client_connector?id=2&#038;name=Tech2\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tech 2<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-cdbfc71\" data-id=\"cdbfc71\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e8fdc06 elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e8fdc06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.nscc.edu\/download_client_connector?id=3&#038;name=Tech3\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tech 3<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-1442566\" data-id=\"1442566\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5449bf5 elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5449bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.nscc.edu\/download_client_connector?id=4&#038;name=Tech4\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tech 4<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-0166e28\" data-id=\"0166e28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1643468 elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1643468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.nscc.edu\/download_client_connector?id=5&#038;name=Tech5\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tech 5<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aba322d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aba322d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42413ef\" data-id=\"42413ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd12a45 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dd12a45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12590bf elementor-widget elementor-widget-text-editor\" data-id=\"12590bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\"><span style=\"color: #007a7a;\"><strong>Online Learning Remote Support<\/strong><\/span><\/h3><div><h4 style=\"text-align: center;\"><span style=\"color: #007a7a;\"><span style=\"font-weight: bold;\">You <\/span><span style=\"text-decoration: underline;\"><strong>MUST<\/strong><\/span><span style=\"font-weight: bold;\"> be in contact with an Online Learning representative <\/span><span style=\"font-weight: bold;\">before using the button below.<\/span><\/span><\/h4><h4 style=\"text-align: center;\"><span style=\"color: #007a7a;\"><span style=\"font-weight: bold;\">Contact online learning at <a href=\"tel:6153533610\">615-353-3610<\/a><\/span><\/span><\/h4><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b753387 elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"b753387\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/support.nscc.edu\/download_client_connector?id=2&#038;name=Tech6\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tech 6<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t ","protected":false},"excerpt":{"rendered":"<p>You MUST be in contact with a Help Desk support technician before using the buttons below. NOTICE Remote support software will be loaded onto your computer when using the links below. Our technicians will then remotely help with any issues <a href=\"https:\/\/servicedesk.nscc.edu\/wp\/remote-support\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1593","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/pages\/1593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/comments?post=1593"}],"version-history":[{"count":18,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/pages\/1593\/revisions"}],"predecessor-version":[{"id":2615,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/pages\/1593\/revisions\/2615"}],"wp:attachment":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/media?parent=1593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}