{"id":29,"date":"2019-05-21T09:12:39","date_gmt":"2019-05-21T14:12:39","guid":{"rendered":"https:\/\/helpdesk.nscc.edu\/wp\/?page_id=29"},"modified":"2026-03-17T09:08:52","modified_gmt":"2026-03-17T14:08:52","slug":"home","status":"publish","type":"page","link":"https:\/\/servicedesk.nscc.edu\/wp\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29\" class=\"elementor elementor-29\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b933de4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b933de4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<section class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c20db14\" data-id=\"c20db14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-029b9af elementor-widget elementor-widget-lae-services\" data-id=\"029b9af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"lae-services.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n<div class=\"lae-services lae-services-style1 lae-uber-grid-container  lae-grid-auto-column-layout\" >\n\n    \n        \n        \n        \n<div class=\"lae-service  lae-animate-on-scroll lae-visible-on-scroll\"  data-animation=&quot;fadeInLeft&quot;>\n\n    \n        \n        <div class=\"lae-icon-wrapper\">\n\n            <a class=\"lae-icon-link\" title=\"Dedicated Team\" href=\"https:\/\/servicedesk.nscc.edu\/wp\/about\/\"><i aria-hidden=\"true\" class=\"fas fa-users\"><\/i><\/a>\n        <\/div>\n\n    \n    <div class=\"lae-service-text\">\n\n        <a class=\"lae-title-link\" title=\"Dedicated Team\" href=\"https:\/\/servicedesk.nscc.edu\/wp\/about\/\"><h3 class=\"lae-title\">Dedicated Team<\/h3><\/a>\n        <div class=\"lae-service-details\">Help Desk Technicians are currently offering remote troubleshooting assistance via phone,  email, and in person.<\/div>\n\n    <\/div><!-- .lae-service-text -->\n\n<\/div><!-- .lae-service -->\n    \n        \n        \n        \n<div class=\"lae-service  lae-animate-on-scroll lae-visible-on-scroll\"  data-animation=&quot;fadeIn&quot;>\n\n    \n        \n        <div class=\"lae-icon-wrapper\">\n\n            <a class=\"lae-icon-link\" title=\"Technical Support\" href=\"https:\/\/servicedesk.nscc.edu\/wp\/about\/\"><i aria-hidden=\"true\" class=\"fas fa-laptop\"><\/i><\/a>\n        <\/div>\n\n    \n    <div class=\"lae-service-text\">\n\n        <a class=\"lae-title-link\" title=\"Technical Support\" href=\"https:\/\/servicedesk.nscc.edu\/wp\/about\/\"><h3 class=\"lae-title\">Technical Support<\/h3><\/a>\n        <div class=\"lae-service-details\">Providing assistance for students and employees using campus systems.  Limited support is also provided for student personal equipment used for coursework.<\/div>\n\n    <\/div><!-- .lae-service-text -->\n\n<\/div><!-- .lae-service -->\n    \n        \n        \n        \n<div class=\"lae-service  lae-animate-on-scroll lae-visible-on-scroll\"  data-animation=&quot;fadeInRight&quot;>\n\n    \n        \n        <div class=\"lae-icon-wrapper\">\n\n            <i aria-hidden=\"true\" class=\"fas fa-question-circle\"><\/i>\n        <\/div>\n\n    \n    <div class=\"lae-service-text\">\n\n        <h3 class=\"lae-title\">Recommendations<\/h3>\n        <div class=\"lae-service-details\">Looking for a new PC but don't know where to start?  Need advise for new software?  We can help steer you in the right direction.<\/div>\n\n    <\/div><!-- .lae-service-text -->\n\n<\/div><!-- .lae-service -->\n    \n<\/div><!-- .lae-services -->\n\n<div class=\"lae-clear\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26f44f0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26f44f0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37bb1a0\" data-id=\"37bb1a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f65f1a2 elementor-widget elementor-widget-shortcode\" data-id=\"f65f1a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<style>\t    \n\t\t\t\t.epkb-faqs-border-separator .epkb-faqs__item__question {\n\t\t\t\t    border-color: #e8e8e8!important;\n\t\t\t\t  }\n\t\t\t\t  .epkb-faqs-border-separator .epkb-faqs__item-container--active .epkb-faqs__item__question {\n\t\t\t\t    border-color: #e8e8e8!important;\n\t\t\t\t  }\n\t\t\t\t\n\t\t\t.epkb-faqs__item__question { color: #007a7a!important; }\n\t\t\t.epkb-faqs__item__answer { color: #000000!important; }\n\t\t\t\n\t\t\t.epkb-faqs__item-container { border-color: #e8e8e8!important; }\n\t\t\t.epkb-faqs__item-container--active .epkb-faqs__item__question { border-color: #e8e8e8!important; }\n\t\t\t\n\t\t\t.epkb-faqs__item__question { background-color: #ffffff; }\n\t\t\t.epkb-faqs__item__answer { background-color: #ffffff; }\n\t\t\t.epkb-faqs__item__question__icon { color: #007a7a; }\t.epkb-faqs-title { text-align: center!important; }\t\t\t<\/style>\t\n\t\t<div id=\"epkb-ml-faqs-tabs-layout\" class=\"epkb-faqs-container epkb-faqs-accordion-mode epkb-faqs-space-small epkb-faqs-border-rounded epkb-faqs-border-separator epkb-faqs-icon-left epkb-faqs-compact-medium epkb-faqs-col-1\"> \t\t\t\t<h2 class=\"epkb-faqs-title\">\n\t\t\t\t\t<span>Frequently Asked Questions<\/span>\n\t\t\t\t<\/h2>\t\t\n\t\t\t<div class=\"epkb-faqs-cat-content-container\">\t\t\t\t\n\t\t\t\t\t<div class=\"epkb-faqs-cat-container\" id=\"epkb-faqs-cat-61\"> \n\t\t\t\t\t\t<div class=\"epkb-faqs__items-list-container\">\n\t\t\t\t\t\t\t<div class=\"epkb-faqs__items-list epkb-list-column-1\"> \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-4328\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">How can I connect to the WiFi?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>To connect to the NSCC Wifi use the instructions on the link below.<\/p>\n<p><a href=\"https:\/\/servicedesk.nscc.edu\/wp\/knowledge-base\/student-wifi-android\/\">NSCC Wifi Instructions for Android<\/a><\/p>\n<p><a href=\"https:\/\/servicedesk.nscc.edu\/wp\/knowledge-base\/student-wifi-ios\/\">NSCC Wifi Instructions for IOS<\/a><\/p>\n<p>If you do not have an account with NSCC then you can use the guest login instructions linked below.<\/p>\n<p><a href=\"https:\/\/servicedesk.nscc.edu\/wp\/knowledge-base\/nscc-guest-wifi-instructions\/\">NSCC Guest Wifi Instructions<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-4329\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">My MFA is not working. How can I get into my account?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>If you no longer have access to your phone or your MFA is no longer working then you will need to speak with a Service Desk Technician to get your MFA reset.<\/p>\n<p>To do so please contact us by phone at <a href=\"tel:6153533678\">615-353-3678<\/a> or schedule a time to talk to a technician by emailing <a href=\"mailto:ServiceDesk@nscc.edu\">ServiceDesk@nscc.edu<\/a>.<\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-4333\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">What can I do if my password is not working?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>If your password is not working try resetting your password and logging in again.<\/p>\n<p>To reset your password use the password reset link below. Please note that due to our security requirements your password must be between 16 and 20 characters long and it must include at least 1 upper case letter, 1 lower case letter and 1 number or symbol.<\/p>\n<p><a href=\"https:\/\/id.nscc.edu\/pwreset\/html\">NSCC Password Reset Link<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-4334\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">What is my NSCC email address?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>You can find your NSCC email address and A# using the email lookup tool linked below.<\/p>\n<p><a href=\"https:\/\/email-lookup.nscc.edu\/\">Email Lookup Tool<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item-container\" id=\"epkb-faqs-article-4335\" >\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question\" data-faq-type=\"faqs\" tabindex=\"0\" role=\"button\" aria-expanded=\"false\">     \t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-closed epkbfa ep_font_icon_arrow_carrot_right\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__icon epkb-faqs__item__question__icon-open epkbfa ep_font_icon_arrow_carrot_down\"><\/div>    \t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__question__text\">I need IT help. Who can I contact for assistance?<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"epkb-faqs__item__answer__text\">    <p>Our Service Desk staff can be contacted through our ticketing system at <a href=\"https:\/\/ineedhelp.nscc.edu\">INeedHelp.nscc.edu<\/a>.<\/p>\n<p>We can also be contacted by phone at <a href=\"tel:6153533678\">615-353-3678<\/a> or by email at <a href=\"mailto:ServiceDesk@nscc.edu\">ServiceDesk@nscc.edu<\/a><\/p>\n<p>For non-IT related issues please contact the Welcome Center at <a href=\"mailto:WelcomeCenter@nscc.edu\">WelcomeCenter@nscc.edu<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t<\/div>  \n\n\t\t\t\t\t<\/div>  \t\t\t<\/div>\t\t\t\t\t\t\t<!--suppress JSUnresolvedVariable -->\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How can I connect to the WiFi?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"To connect to the NSCC Wifi use the instructions on the link below. NSCC Wifi Instructions for Android NSCC Wifi Instructions for IOS If you do not have an account with NSCC then you can use the guest login instructions linked below. NSCC Guest Wifi Instructions\"}},{\"@type\":\"Question\",\"name\":\"My MFA is not working. How can I get into my account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you no longer have access to your phone or your MFA is no longer working then you will need to speak with a Service Desk Technician to get your MFA reset. To do so please contact us by phone at 615-353-3678 or schedule a time to talk to a technician by emailing ServiceDesk@nscc.edu.\"}},{\"@type\":\"Question\",\"name\":\"What can I do if my password is not working?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If your password is not working try resetting your password and logging in again. To reset your password use the password reset link below. Please note that due to our security requirements your password must be between 16 and 20 characters long and it must include at least 1 upper case letter, 1 lower case letter and 1 number or symbol. NSCC Password Reset Link\"}},{\"@type\":\"Question\",\"name\":\"What is my NSCC email address?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can find your NSCC email address and A# using the email lookup tool linked below. Email Lookup Tool\"}},{\"@type\":\"Question\",\"name\":\"I need IT help. Who can I contact for assistance?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our Service Desk staff can be contacted through our ticketing system at INeedHelp.nscc.edu. We can also be contacted by phone at 615-353-3678 or by email at ServiceDesk@nscc.edu For non-IT related issues please contact the Welcome Center at WelcomeCenter@nscc.edu\"}}]}<\/script>   \n\t\t<\/div>\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f11f33 elementor-widget elementor-widget-spacer\" data-id=\"8f11f33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d90481 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d90481\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7eb0ade\" data-id=\"7eb0ade\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26b7cba elementor-widget elementor-widget-image\" data-id=\"26b7cba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/servicedesk.nscc.edu\/wp\/knowledge-base\/student-microsoft-office-download\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"269\" src=\"https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/office365-768x269.png\" class=\"attachment-medium_large size-medium_large wp-image-70\" alt=\"Office 365 Apps\" srcset=\"https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/office365-768x269.png 768w, https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/office365-300x105.png 300w, https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/office365-360x126.png 360w, https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/office365.png 1000w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8cce579\" data-id=\"8cce579\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-936fafa elementor-widget elementor-widget-image\" data-id=\"936fafa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/servicedesk.nscc.edu\/wp\/knowledge-base\/one-drive\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"269\" src=\"https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/onedrive-768x269.png\" class=\"attachment-medium_large size-medium_large wp-image-71\" alt=\"One Drive 1TB\" srcset=\"https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/onedrive-768x269.png 768w, https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/onedrive-300x105.png 300w, https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/onedrive-360x126.png 360w, https:\/\/servicedesk.nscc.edu\/wp\/wp-content\/uploads\/2019\/05\/onedrive.png 1000w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d683ff9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d683ff9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e9d85b\" data-id=\"2e9d85b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d9c514 elementor-widget elementor-widget-shortcode\" data-id=\"5d9c514\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"page_counter_label\"><span class=\"page_counter_text\" style=\"color:#000000;background:#FFFFFF;\">Total Website Visits: 107522<\/span><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t ","protected":false},"excerpt":{"rendered":"<p>Dedicated Team Help Desk Technicians are currently offering remote troubleshooting assistance via phone, email, and in person. Technical Support Providing assistance for students and employees using campus systems. Limited support is also provided for student personal equipment used for coursework. <a href=\"https:\/\/servicedesk.nscc.edu\/wp\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":187,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":4367,"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/pages\/29\/revisions\/4367"}],"wp:attachment":[{"href":"https:\/\/servicedesk.nscc.edu\/wp\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}