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Dedicated Team

Help Desk Technicians are currently offering remote troubleshooting assistance via phone, email, and remote sessions.

Technical Support

Providing assistance for students and employees using campus systems. Limited support is also provided for student personal equipment used for coursework.

Recommendations

Looking for a new PC but don't know where to start? Need advise for new software? We can help steer you in the right direction.

Latest News

Microsoft License Issue Fix

Trouble accessing Word, Excel and other Microsoft products? If you are getting a message that your license has expired and it is asking you to pay for a subscription please follow this link for steps on how you can remove your old student data from your installation to sign in with your student email to receive a free subscription to Microsoft 365 products.

Microsoft License Issue Fix

Student Password Security Change

We have recently enabled a new security feature that requires any passwords that are older han 90 days to be changed. This will be an ongoing requirement to change your password every 90 days to access your NSCC resources.

Use this link to reset your password as the NSCC password is shared across all system. For any questions or assistance please reach out to the Service Desk.

Student Email and Office 365 Transition FAQ

On October 10th 2023 we will be transitioning all Student Email and Office 365 accounts to a new tenant.

Please click here for our FAQ on how this will affect students and faculty and information on how to save any data before the transition.

Yuja Video and Lecture Capture in D2L

The Office of Online Learning has changed over to a new video capture format within D2L. You can find information on how to use this video format on the D2L resource page on the main NSCC web page under “Video and Accessibility”.

Click here for D2L resources.

Introducing Microsoft Teams

NSCC will be rolling out Microsoft Teams for every campus for all faculty and staff. To learn how to use Teams click on the employee’s tab and select Knowledge Base. Microsoft Teams tutorials will be available under the Microsoft Teams category.

Employee and Student Equipment Loan

Employee: If you are an employee seeking a laptop or other device for work at home use please use this link –> HERE

Student: If you are student seeking a laptop or TI-84 to use for classes please click –> HERE For more information please click –> HERE

Laptop Setup & Return instructions here –> Instruction PDF

Recover "A" Number

Students and employees can now lookup their “A” number on myNSCC by clicking “Recover your A#

Office 365 - Add Additional Security Verification Methods

Click here to access your Office 365 security verification methods.  We recommend setting up more than one method so you do not lose access to your account.

Register for Rave alerts by text message!

Click here to register with the rave alert system. Receive text messages with important campus alerts, such as: Campus closings, Campus alerts and Campus Security Alerts.

Lynda is now LinkedIn Learning

Click here to access LinkedIn Learning.  Sign in using your myNSCC credentials.  Connecting a LinkedIn Profile is not required. Note: If you connect a personal LinkedIn profile, future sessions will require you to sign in directly with your personal profile at https://linkedin.com/learning.
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