Forwarding/Transferring Calls

Forwarding Calls To forward calls in teams you will need to select the Calls icon on theleft side of the Teams app and select the icon at the bottom to select aforwarding option. From there you will select the option Read More …

Zoom SSO Instructions

Employee Zoom SSO (Single Sign On) Login Instructions All employees are provided with license for a Zoom Pro account. In order to log on you will need to first open the Zoom App and select the option for Sign In. Read More …

Email MFA Setup

Email MFA (Multi Factor Authentication) Setup Nashville State is implementing the use of multi-factor authentication (MFA) to strengthen security for campus resources such as Email. NSCC supports Microsoft Authenticator. Install the Microsoft Authenticator app from the App Store or Google Read More …

Email Encryption

Email Encryption The option to use Office 365 Message Encryption (OME) has been enabled by TSD for all faculty, staff, and student email accounts.  This feature allows us to protect confidential information when sent via email, either internally or externally.  Read More …

Find Service Tag

Find Service Tag Option 1: The Service tag should be listed on a small black sticker on the top of the computer or on the bottom of the laptop. It will be labeled with “Service Tag”. Note: The white sticker Read More …

Remote Desktop

Employees are able to remotely connect to their assigned PC while on campus or when connected to the NSCC VPN. You’ll need your PC service tag to establish a remote connection to your PC. Click here for instructions on how Read More …

VPN Login

NSCC VPN Login Two-factor authentication must be setup before you can login to the VPN with NetExtender. Click here for instructions. NetExtender must be installed on your device to connect to the VPN. Click here for instructions. Open SonicWall NetExtender Read More …

VPN 2FA Setup

VPN 2FA (Two Factor Authentication) Setup Nashville State is implementing the use of two-factor authentication (2FA) to strengthen security for remote access to the campus network via NetExtender. A TOTP compatible authenticator app is required; NSCC supports Microsoft Authenticator. Install Read More …

VPN Setup Guide

NSCC VPN Software Setup The NSCC VPN allows access to internal Nashville State resources from an off-campus location that has an internet connection available.  This is accomplished by use of the SonicWall NetExtender software, which establishes a secure connection between Read More …

Forwarding/Transfer

Forward & Transfer Calls Transfer Calls 1. With a caller on the line, press the “Transfer” button on your phone. 2. Dial the extension you would like to transfer the caller to. 3. You may hang up the phone for Read More …